Caring Transitions
Price Range: $$
Price Range: $$
4.4988 stars - based on 6888 reviews
24960 Center Ridge Rd
Westlake,
OH
44145
4403760816Customer reviews:
Tom Jackson
5
What a great experience!!! Tom and his team made the clean out of my Mom's apartment a breeze. When my Mom passed away a couple of months ago, dealing with her estate and all the details were hard enough as well as dealing with the emotional trauma. Tom was recommended to me by a neighbor so I made a phone call and spoke with Tom. He couldn't have been any nicer and caring with regards to what we needed done. He took care of everything, and I do mean everything!! Once we agreed on what was to be removed, Tom and his team took over. We emailed and talked a couple of times through the process and then one final time to let me know how the auction went and where he should send the proceeds. I can't thank you enough! We feel blessed to have found such a caring and efficient Team. Thank you again.
Mary Carty
5
Working with Ken and Kate and the entire team was seamless from start to finish! I was left managing a difficult situation and was completely overwhelmed. They were extremely helpful and told me not to lift another finger. I cannot speak more highly of my experience with Caring Transitions Southeast NC! I am incredibly grateful for their services!
Chris Uhle
5
I assisted my Uncle in picking up a bunch of furniture from an estate sale. Paul and CTBids were very friendly, professional, and helpful throughout the entire process.
Emerson Porter
5
Super fun process to bid! I got my item for a very good price and it made it to me in swift time!! Plus I’m all the way in El Paso, TX so that is saying something!! The package was packed very good with tons of bubble wrap! I also knew what the package was without even opening it because of their CTBIDS tape, a very nice touch!
Deborah DeLarda
5
Caring Transitions does really “care” how your moving experience will go, from the consultation to the actual move. You will encounter a team of dedicated, efficient, courteous professionals who will make your move so smooth. Deena and her employees were so pleasant to work with; you can tell they have such a high work ethic. They will handle your items with a great deal of consideration. They not only packed my items, but unpacked them and put them away at my new place and made sure I was happy with the position of everything. I will recommend Caring Transitions to friends and family. My heartfelt thanks to Deena and crew.
Susan Cutberth
5
I am writing to sing the praises of a fantastic moving company for seniors. Their name is Caring Transitions. The owners Allan and Carrie are absolutely, the most genuine people I have met in a while. They made the move with my mom, so easy. I was actually able to take a breath, knowing they were doing everything. They went the extra mile and took pictures of everything, so it could go back to that place, in the new place. Carrie and Charlotte took such effort to do this. I would highly recommend them to everyone. They truly are a blessing. Thank you to Carrie and Allan.🫶
Love,
Susan Cutberth
Elysa Kaswan
5
The team was amazing. I would use them again anytime.
Brian Andrews
5
Robert and his team were fantastic - very caring and explained the whole process throughout our sale.
Dawn G.
1
I had the "pleasure" of working with Mary Kay Minnis and her team with the "transitioning" of my parent's estate this past month. I WILL CAUTION ANYONE PRIOR TO HIRING THIS COMPANY!
The contract lists, "Complete Estate Liquidation...At the conclusion of the project, the home, garage, and shop will be left empty, vacuumed, and broom swept, with the exception of things that belong with the home, and any of the items you specify to us as 'not for sale'."
This couldn't be further from the truth. Not only were items left behind for my family to dispose of in the shop and around the grounds of the estate, they left a queen size bed in the upstairs bedroom. Instead of calling with questions, they left the bed behind with the excuse they didn't know how to disassemble it. They also threatened to file a police report for "stolen property" when they couldn't locate big ticket items removed prior their start date.
Multiple family members witnessed their employees using many ESTATE ITEMS FOR THEIR PERSONAL USE during the liquidation process:
* Using a custom dining table for all meals and item preparation,
which was damaged with water marks and marring due to their
continued use and carelessness
* Using estate dishes to eat and drink from
* Using a propane heater in the garage for their comfort
* Using all appliances at their whim
* Using laundered towels and washcloths in order to clean items
None of the above mentioned was neither agreed upon nor listed in the contract. When Mary Kay was questioned about our concerns, she tried to underplay the issue by stating, "We are always very respectful of the homes we work in." She then promptly requested a 'heads up' prior to entry to our estate for obvious reasons.
No commencement dates were provided until Mary Kay was questioned about the sale.
To add insult to injury, the estate was purged of approximately 90% of unsellable items prior to this company entering. There were no adjustments made to invoicing for work that was not performed by them, nor were we compensated for the damaged table.
To say this company is disrespectful, inefficient and unprofessional is an understatement. They are not only greedy, they are morally inept.
H L.
5
My experience was as an auction winner. Pickup was well staffed and organized. People were very friendly. There was a picker pile on site that we also took advantage of. The estate owner was also present. I think he was trying to convince me to buy more stuff at one point, but I didn't feel any pressure and he was nice overall. It was a bit of a drive as I was coming from the Seatac area, but worth the distance.